Customer satisfaction is one of the major concerns of many companies nowadays. Even customer feedback can prove to be one of the biggest reason for the success of the company.This is what the second largest fast food company,i.e., McDonalds followed and established a site called mcdvoice.con to take customer feedback.
McDonalds is one of the second largest fast food restaurants with more than 40,000 restaurants across the globe. Its getting popular among people so rapidly that it serves over 90 million people daily in 121 countries.
What is mcdvoice con Customer Survey??
Mcdvoice Customer Survey is an initiative taken by McDonalds to to know about their customers’ opinion regarding their services. This rating by the customers can help the company to improve their services which will lead the company to new opportunities.
What is needed to conduct mcdvoice.con survey??
To take this survey customers’ need to answer simple questions based on their experience during their visit to the resturaunt. The questions include areas like food, cleanliness, staff behaviour, prices and much more. All you need is the invoice of your order and internet connection so that you can visit the webpage of mcdvoice Customer Survey. But make sure you complete the survey. In return, the company gives you coupons as a reward for taking out time for the survey. The coupon received can be redeemed on the next purchase.
Rules to be followed to take mcdvoice customer survey
- You should have the receipt of order of any of the McDonald’s outlet to take the survey which is valid for a limited time period.
- You should an internet connection on any of the device to take take the survey as for the survey you need to visit the site of mcdvoice con Customer Survey.
- Survey questions are available in two language- English and Spanish.
- There is a set age-limit to take part in the survey. The customers’ participating must be 15 years old or above 15 years of age.
- You can take mcdvoice con survey within 30 days of visit to any of the McDonalds outlet.
- There is limit on the number of surveys. One can take 5 surveys per month.
- You have be compulsorily the resident of United States of America and Columbia District.
Steps to be taken to complete mcdvoice.com survey:
You need to follow some simple steps to take the survey which are described below:
Step I: After your visit to the outlet, you need to keep the order receipt to take part in the Mcdvoice Customer Service.
Step II: Now, note down the survey code written on the order receipt.
Step III: After this you need to visit the site of Mcdvoice con Customer Survey. This site is only for the customers from whom the company like to hear the opinion regarding their services.
Step IV: After visiting the site, you will have a box which will ask you to enter your 26 digit code mentioned on the order receipt (which you noted earlier in Step II).
Step V: Now, entering the order receipt code will take you to the question/answer page where you need to answer some simple questions regarding your experience you had in the outlet.
Note- Be honest in your answers regarding their services, food, staff behaviour, cleanliness of the outlet. This will also help the company to improve its performance for the better, if needed. Overall this initiative is taken by the company in order to know the opinions of customers.
Step VI: After answering all the questions honestly, you will receive a validation code.
Step VII: When you receive the validation code, note it down somewhere (you can also note it on the back of your order receipt and take it with you next time).
Step VIII: You can show the validation code on your next purchase so that you can avail the discounts or free meals or vouchers which were given to you as reward for taking out time for the Mcdvoice Customer Survey.
By following these simple steps, you can avail vouchers next time. But at the same time, you need to abide by the terms and conditions of the Mcdvoice Customer Service like you have to keep the order receipt, take the survey within 30 days after visit, you can take 5 surveys per month, you must be 15 years of age or above 15 years of age.
Sometimes you can face some issues while loading the official site of Mcdvoice Customer Survey. There is no need to worry as you can visit friendly version. If the same persists, then you can contact the customer service centre where the executives can help you find the solution regarding site loading, any issues regarding the same.
Concluding the above mentioned information it can be said that customers’ can share their opinions and this procedure is simplified to provide ease to the customers so that they can take out the time to take the survey. The main reason behind introducing this Mcdvoice Customer Service is to know the opinions of customers’ about their services, food, cleanliness of the resturaunts, behaviour of the staff, prices of the staff. This will also help the company to make improvements if required as per the judgement of the customers. Also, when the judgements of customers’ are all positive then the company can work towards more greater opportunities. When the feedback of customers’ is positive, it works as a motivator as it for the employees’ to work more better to take the company towards new heights.
To take this survey, it takes few minutes, if you take out time to give the survey it would be beneficial for the customers as well as the company. Because the customers get rewards in return to take the survey. And the company can improve its performance toward new heights and it also increases the credibility of the company. Hence, ” Mcdvoice con Customer Service- A great initiative”.